Dragon Roofing – Privacy Policy & Terms of Service

Who we are

Last Updated: 11.6.2025

Dragon Roofing (“we,” “our,” or “us”) respects your privacy and is committed to protecting your information.
This page explains how we collect, use, and safeguard your information, and outlines the terms under which you interact with us — including by phone, SMS text message, email, or through our website.


1. Information We Collect

We collect personal information that you voluntarily provide, such as your name, phone number, email address, project details, and communication preferences.
We may also collect limited technical data (such as IP address and browser type) to improve our website and services.


2. How We Use Your Information

Your information is used to:

  • Provide roofing estimates, schedule work, and deliver services
  • Send appointment reminders, updates, and project notifications
  • Communicate promotions or surveys (only if you’ve opted in)
  • Maintain internal records, billing, and customer support

We do not sell or rent your personal information to third parties.


3. SMS Text Messaging Disclosure

By providing your phone number, you consent to receive SMS or MMS messages from Dragon Roofing related to your inquiries, services, and updates.
Message frequency may vary. Message and data rates may apply.

  • To stop receiving texts, reply STOP at any time.
  • To re-subscribe, reply START or contact us directly.
  • For help, reply HELP or call us.

After opting out, you may still receive non-marketing messages related to active projects or legal obligations.


4. Information Sharing

We may share limited information with trusted third-party service providers (e.g., scheduling, payments, messaging platforms) who assist in our operations.
We may also disclose information if required by law or to protect our rights or property.
All partners are required to keep your data secure and confidential.


5. Data Retention and Security

Your data is stored only as long as necessary to fulfill the purpose of collection or as required by law.
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure.


6. Your Rights

You may request to access, update, or delete your personal information at any time, subject to legal or contractual limitations.
To exercise these rights, contact us using the information below.


7. Terms of Service

By using our website, submitting a request, or communicating with us via phone or SMS, you agree to:

  • Provide accurate information for service delivery.
  • Receive communications as described in this policy.
  • Use our website and services in compliance with applicable laws.

We reserve the right to modify or discontinue any part of our services without prior notice.


8. Dispute Resolution

Any disputes arising under these terms will be governed by the laws of the State of Florida and resolved through good-faith mediation, followed by binding arbitration in Central Florida if necessary.


9. Policy Updates

We may revise this policy periodically.
Any updates will be posted on this page with a new effective date. Continued use of our services after changes constitutes acceptance of the updated terms.


10. Contact Us

Dragon Roofing
Minneola, FL 34715
📞 321-435-8462
📧 support@dragonroofers.com
🌐 www.dragonroofers.com

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